Shipping policy

Shipping Policy
1. Order Processing Time
• All orders are processed and prepared within 1-2 business days (excluding weekends and public holidays).
• You will receive a notification once your order has been shipped.
2. Shipping Rates & Delivery Estimates
We strive to provide the fastest delivery service to our customers across Lebanon:
• Inside saida: Delivery within 24-48 hours. Shipping Fee: 4$
• Outside saida (All other areas): Delivery within 3-5 business days. Shipping Fee: 4$
• Free Shipping: Enjoy free shipping on all orders over 55$
3. Cash on Delivery (COD)
• To ensure a secure and convenient shopping experience, we currently offer Cash on Delivery for all orders within Lebanon.
4. Order Tracking & Communication
• Once your order is on its way, our team or the delivery partner will contact you (via phone or WhatsApp) to confirm the exact delivery time and location.
5. Damages and Issues
• Please inspect your order upon reception. If the item is defective, damaged, or if you receive the wrong item, contact us immediately at [jbitoo.lb@gmail.com] so that we can evaluate the issue and make it right.