Conditions
• If the requested size or item is unavailable, you may exchange for another product of equal value.
• If the new item is higher in price, you will need to pay the difference.
Damaged or Incorrect Items
• If you receive a defective or wrong item, contact us within 48 hours of delivery.
• We will cover the exchange shipping cost in this case.
Shipping
• Customers are responsible for exchange shipping costs.
• We recommend using a trackable shipping service.
How to Request an Exchange
Contact us at:
jbitoo.lb@email.com
Include your order number and the item you’d like to exchange.
Terms of service
Refund & Return Policy
We want you to be fully satisfied with your purchase. If you’re not happy, we’re here to help.
Exchange Policy
At our store, we do not offer refunds. However, we’re happy to offer exchanges to ensure you get the right item.
Exchanges
• You have 7 days from the date of delivery to request an exchange.
• Items must be unused, unwashed, and in original condition with all tags attached.
• Exchanges are subject to stock availability.
Non-Exchangeable Items
• Sale or discounted items
• Customized or made-to-order products